Our Customer Charter

This is your place.
This is our promise.

When you choose a Lendlease community, you can expect more from every interaction.

Right from day one, we’re committed to providing the very best customer service. That’s because Lendlease has always been about finding a common interest and benefit for all.

No matter where you’re located or how you choose to interact with us, we’re guided by our Customer Charter.

It’s our dedication to delivering consistent, reliable service at every Community, across every product type and price point.

As a Lendlease Communities customer, we promise to: 

Customer feedback and complaints

The Customer Charter guides the way our team members interact with you.

We welcome feedback at any time. Communities’ customers within Australia can provide customer feedback and make complaints anytime via the Contact Us page on the Lendlease website. Click here to access.

You can also provide feedback in person, at our sales centres or display suites, during opening hours.

Lendlease Privacy Policy

We treat all personal data provided to us with respect and integrity. We are committed to protecting your privacy, and it’s important to us that you understand how we look after your personal data and make sure we meet our legal obligations to you.

The Lendlease Privacy Policy outlines how we will use, store and share your personal data. Please click here to access the Privacy Policy.